Admin Support Officer |School |Pasir Ris

Job Description

The Services required are set out as follows including and not limited to:

1. Communications Support:

• Answering and patching phone calls at the front counter in

school General Office

• Ensuring timely and professional responses to all inquiries

• Manage and route school mail timely and accurately

2. Visitor Management:

• Attend to walk-in customers (parents, students, teachers and

delivery personnel etc)

3. Administrative Support:

• Assist in day-to-day operations of general office duties including

mailroom support and distribution

• Simple data record of received items, lost & found items, loan of

uniform etc

• Filing, laminating of documents, coordinating courier services,

and maintaining databases and records

• Maintain, support, and managed the collection of certificates and

documents by students, alumni, and staffs.

• Ongoing managing, updating, supporting, and maintenance of

SAT intranet portal

4. Office Presentation:

• Ensure the counter area, conference room, visitor’s room & sick

bay is clean, tidy, presentable, waste disposed of and stocked

with necessary supplies required for both staffs and visitors

5. Customer Service:

• Serve as the first and primary point of contact for all visitors to

the counter, addressing their needs and resolving issues as they

arise in a calm and efficient manner.

6. Functional Tasks:

• Serve as school’s designated goods receipt officer

• Help coordinate, arrange, schedule all ad-hoc bus booking

services for entire school when the need arises.

• Manage and collect monthly utilities meter reading from canteen

operators.

• Help coordinate, schedule, deconflict and manage

appointments, calendar, and room scheduling to ensure smooth

operations and utilization

• Ensure inventory accuracy, serviceability, availability at all times.

7. First-Aid Support

• Basic First Aid Support, management, and triage when case

arises at front counter.

• Faciliate and manage parent & paramedics (when ambulance is

required) calling & communications.

• Ensure that all necessary precautions and paperwork are done

and endorsed before releasing student from school.

8. Other Tasks:

• Support and handle any ad-hoc duties & tasks assigned by

School Leaders, Administration Manager, and Operations

Manager when needed.