Finance Support (Accounts Receivable – Customer enquiries)
Job Description
Responsibilities
Accounts Receivable Operations
Assist in billing
Receipting, and processing of refunds
Maintain accurate financial records
Perform reconciliations and follow up on outstanding matters, debts, in accordance with finance procedures.
Job Requirement
Requirements
- Minimum Diploma holders.
- Relevant working experience in customer service, financial services, or an operations role.
- Prior experience handling high-volume phone or email enquiries is an advantage.
- Prior experience with accounts receivable, billing, or debtor management is preferred.
- Proficient in Microsoft Office applications, in particular Microsoft Excel.
- Familiarity with ERP systems such as SAP is an advantage.
- Familiarity with Zendesk or similar customer enquiry ticketing systems is an advantage.
