Visitor Management Officer
Job Description
We are hiring Visitor Management Officer to support visitor operations, booking management, and tour coordination at a secured facility.
Key Responsibilities
Handle visitor enquiries via hotline, email, and booking systems
Manage visitor registrations and ensure security clearance compliance
Maintain and update tour schedules and visitor records
Coordinate arrival, departure, and flow of tour groups
Perform daily system checks and operational logs
Issue, collect, and manage RFID wristbands
Prepare weekly, monthly, and ad-hoc visitor reports
Ensure visitors are briefed on rules, conduct, and security procedures
Job Requirement
Minimum GCE ‘O’ Level passes (A1–C6)
Valid STB Tourist Guide License (preferred )
Experience in visitor services, operations, museum, or security-related environments preferred
Good communication skills.
Working Hours
Mondays to Thursdays: 8:30 a.m. to 6:00 p.m.; and Fridays: 8:30a.m. to 5:30p.m.
Closed on Sundays & Public Holidays
Other Information
Business casual dress code
Training provided upon onboarding
Must be comfortable working in a secured operational environment
