Visitor Experience Executive

Job Description

Job Requirements:

Minimum GCE ‘O’ Level with at least 5 passes
Experience in Customer Service, Visitor Management or Office Administration
Fluent in English and at least one Mother Tongue language
Good interpersonal and communication skills
Proficient in Microsoft Office and administrative systems
Able to work independently and manage multiple tasks
Job Responsibilities:

Manage visitor bookings and appointment schedules
Handle enquiries via phone and email
Coordinate tour schedules and liaise with Tour Guides
Register visitors and maintain visitor records
Escort visitors and provide on-site assistance
Prepare weekly/monthly reports and visitor statistics
Support daily operations and ensure smooth visitor experiences