Student Management Officer |School | Jurong West

Job Description

The Services required are set out as follows:

1) Incident Investigation & Consequence Management

• Investigations: Conduct thorough and objective investigations

into disciplinary issues (e.g., interviewing students, taking

statements, establishing timelines).

• Restorative supervision: Manage and supervise students

serving in-school suspension or after-school detention.

Ensure they remain focused on assigned schoolwork and

complete reflection journals or restorative tasks in a

structured environment.

• Reporting & documentation: Prepare detailed incident

reports, analyse offense data and trends, and provide timely

updates to the HOD Student Management

• Stakeholder communication: Act as a key contact point for

parents; communicate behavioral incidents, school

consequences, and follow-up support plans in a professional

and diplomatic manner.

2) Canteen Patrol & Morning Assembly Transition:

• Monitor the canteen area before school begins and direct

students to the school hall for assembly.

• Manage and log late-comers.

3) Campus Safety & Community Patrols

• Internal patrols: Conduct regular patrols within school

grounds during curriculum time (e.g., recess, change of

periods) to ensure safety and deter negative behavior.

• External patrols: Perform external patrols around the

immediate neighborhood post-dismissal to monitor student

conduct.

• Attendance tracking: Manage morning late-comers,

document attendance trends, flag chronic cases to school

counselors, and support the school with home visits for

students with Long-Term Absenteeism (LTA).

4) Student Engagement & Mentorship (Student Activity Centre)

• Student Activity Centre (SAC Operations: Supervise and run

daily operations at the SAC during breaks and after school,

organising simple recreational activities to build positive

rapport.

• Mentorship: Act as a mentor figure for at-risk children; check

in regularly to support their behavioral growth