Student Guidance Support Officer |School |Jurong West
Job Description
Immediate Support
– to serve as first responder for student management incidents and
matters that compromise the safety of members of the school
– to de-escalate situations with the student(s) to ensure a safe and
conducive learning environment
– to render immediate support to teachers in managing students’
behaviourial and peer-relationship issues
Corrective Approach
– to lead in fact-finding and investigations of student misconduct and
bullying cases, in line with school guidelines and processes
– to discipline students with respect and treat them with dignity
– to recommend and implement follow-up actions (detention, corrective
work order, in-school suspension) for misconduct in line with the school
policy
Preventive and Restorative Interventions
– to conduct Home visits with a member of the Student Development
Team to reach out to students to assess risky behaviours
– to conduct periodic neighbourhood patrol to ensure that students
conduct themselves well beyond school compounds
– to supervise students placed on Student Development Programmes
(GEAR UP Programme, Special Education Need Programme)
– to facilitate timely and effective communication with parents/ guardians
relating to
– to engage parents on the necessary preventive and restorative
interventions for the student(s) suggested by School
– to partner external agencies, including the Singapore Police Force, the
Ministry of Social and Family Development and Family Service Centres
(where necessary)
– to review disciplinary trends
– to suggest proactive character development initiatives to the Student
Development Team (leverage on existing programmes)
Administrative and Operations Support
– to assist with fact-finding into cases (interviews with students, watching
CCTV) and process the cases with the Student Guidance Team
– to document case findings accurately and maintain proper records on
student interventions, so as to ensure parity and continuity of care
– to update student records into the school intranet system
– to provide the administrative support, where necessary
