Job Description
ront Desk Management
– Greet and attend to visitors and clients in a courteous and
professional manner.
– Maintain a tidy and presentable reception area at all times.
Call Handling
– Answer and direct incoming calls to relevant school personnel.
– Handle general telephone and in-person inquiries from parents,
vendors, and the public.
– Take messages accurately and ensure timely delivery to relevant
staff.
Email, Mail and Courier Management
– Monitor the school’s generic email inbox and promptly forward
messages to the appropriate departments or personnel for follow-
up.
– Receive, sort, and distribute incoming mail, parcels, and
documents.
– Prepare outgoing mail and liaise with courier services when
necessary.
– Record all incoming and outgoing mail from MOE couriers and
SingPost (normal and registered) in the mail register.
Administrative Support
– Provide general administrative support, including photocopying,
filing, scanning, and data entry.
– Assist in scheduling appointments,meetings or room bookings for
school leaders and staff when needed
– Verify payment records to ensure all required signatures and
supporting documents are complete and properly attached
– Assist in updating the school’s organisational chart displayed
outside the General Office.
– Assist in data verification as requested by school
– Assist in updating the pigeonholes in the General Office at the
end of the year or upon request by the school.
– Assist in collecting forms and issuing items as requested by the
school.
Other Responsibilities
– Assist in the preparation and arrangement of light refreshments
for guests.
– Other administrative responsibilities may be assigned by the
Admin Manager and School Leaders as needed