Receptionist |School |Edgefield Plains

Job Description

1. Reception & Visitor Management

• Attend to visitors, parents, students and staff at the

reception counter professionally and courteously.

• Answer, screen and manage incoming calls and enquiries,

and promptly direct them to the appropriate personnel.

• Verify visitor identities and direct visitors to the appropriate

personnel or venue.

• Ensure the reception area is tidy, welcoming and secure at

all times.

2. Administrative Support

• Perform general administrative duties, including data entry,

issuance and tracking of physical keys and access cards,

and maintenance of proper records.

• File and archive documents in accordance with the school’s

records management guidelines.

• Prepare simple correspondence, forms and notices as

directed.

• Assist with incoming and outgoing mail and deliveries,

including logging, sorting and distributing them to the

relevant staff.

3. Equipment & Office Upkeep

• Maintain photocopiers and other general office equipment

by replenishing consumables such as paper and toner,

clearing paper jams, and promptly logging and coordinating

servicing and repairs with vendors.

• Maintain the cleanliness and orderliness of the General

Office pantry and storeroom.

4. Stationery & Stock Management

• Manage the school’s inventory of stationery and office

supplies.

• Conduct stock checks at least once a month and maintain

accurate, up-to-date inventory records.

• Raise purchase requests when stocks fall below the

minimum threshold.

• Receive and verify deliveries against purchase orders and

update inventory records accordingly.

5. Student Administration

• Assist with the Secondary 1 registration exercise and

processing of student transfers, including verifying

documents, updating student records in the school’s

student management system, and liaising with parents and

relevant parties.

• Assist with other student administration matters as directed,

including issuing letters, collecting forms and documents,

and attending to student-related enquiries at the reception

counter.

6. Email Management

• Manage the school’s general email inbox, ensuring that

incoming emails are acknowledged within one working day

and promptly routed to the appropriate staff for follow-up.

• Maintain a simple log of emails received and their routing

status to facilitate tracking and follow-up where necessary.

7. Ad-hoc Duties

• Carrying out any other duties as assigned by the school’s

management and staff in support of the school’s operations.