Receptionist cum Administrative Officer |School |Ang Mo Kio

Job Description

• Main Duty – Customer Service Duty (mindset has to meet the

realist challenges and demands of a Primary School setting)

• To answer phone calls, manage visitors, takes messages,

responds to enquiries and provide general useful information (in a

very dynamic environment where calls are volumous)

• Able to use school implemented IT system for administrative

• purposes.

• To handle daily varied demands and queries from parents /

students / vendors / staff etc

• To call pupils absentees and to check with parents on their child’s

status every morning.

• To call parents to convey messages during ad-hoc / special

events.

• To render first level assistance to walk-in pupils’ needs including

sick & injured pupils. To escalate case to other colleagues in the

office immediately if it is beyond superficial cases.

• To handle / support situation when pupils are unwell or are

unjured.

General Duties

• To assist in canteen matters, utility, FAS application, arrears fee,

bus booking, etc

• To help update the school activity notice board in the office (data

accuracy is important)

• To maintain the forms cabinet in the office. All forms must be

current and to be replenished constantly.

• To assist in general typing duties.

• To assist in Stores supplies management during school holidays

• To support any other general admin duties as and when required