Reception and administrative Support |School |Yishun

Job Description

The Services required are set out as follows:

Front Desk & Customer Service

• Attend to walk-in visitors, parents, and students professionally.

• Answer and direct incoming phone calls and email enquiries.

• Manage the reception counter and maintain a welcoming

environment.

Administrative Support

• Handle incoming and outgoing mail, courier services, and

deliveries.

• Maintain and update student, parent, and staff records as

required.

• Prepare letters, notices, reports, and other administrative

documents.

• Manage filing systems and ensure proper record keeping.

Student & Parent Support

• Attend to students reporting sick or requiring assistance.

• Administering basic First Aid to students.

• Contact parents regarding student matters when required.

• Assist with the processing of student-related forms and

applications.

• Support registration and enrolment-related administrative tasks.

School Operations Support

• Coordinate booking of meeting rooms and bus.

• Monitor and maintain reception area supplies and stationery.

• Coordinate the arrangement, procurement, stock-taking, and

inventory tracking of pantry supplies, first aid items, school

uniforms, and other administrative or operational resources as

required.

• Support school events such as setting up for meeting and school

programmes.

Security & Safety Duties

• Monitor visitor entry and exit procedures.

• Ensure all visitors are properly registered and issued passes by

the security.

• Report security concerns, incidents, or emergencies to the

appropriate personnel.

Communication & Coordination

• Liaise with vendors, contractors, and service providers.

• Coordinate off-site printing requests by receiving printed

materials from vendors, verifying deliveries, and assisting with

the distribution.

• Coordinate with teachers, department heads, and school leaders

on administrative matters.

• Disseminate information to staff, students, and parents as

instructed.

Other Duties

• Perform data entry and basic reporting.

• Assist with school surveys and administrative projects.

• Undertake any other duties assigned by the School Leader,

Operations Manager, or Administration Manager.