IT Analyst
Job Description
Job Responsibilities
The Candidate will be responsible to ensure all the applications systems remain in good working order.
The Candidate is expected to take on support of new application systems when they become operational.
The Candidate will respond to production emergencies in a timely manner based on Cilent’s Service Levels. This includes bringing up the server (in a crash) or system processes, fixing problems or finding workarounds.
The Candidate is expected to diligently perform routine checks and to escalate to the Project Manager should any anomaly be detected. The Candidate should show the initiative to alert and troubleshoot together with other system engineers, database administrator (DBA) and outsourced vendors.
The Candidate is expected to follow through every issue / problem to closure, and complete the necessary documentation as required by the client.
The Candidate will assist users and answer queries regarding the supported operational systems.
The Candidate is expected to interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.
Besides application support, the Candidate is also expected to make some code changes/ enhancements that arise from service requests. The Candidate will follow the client’s technical standards and update the necessary documentation.
The candidate shall report to the Project Manager in tracking and managing the project timelines and resources that he/she has been assigned to undertake.
The Candidate is expected to understudy and undertake the development of new applications and maintenance of any existing systems as assigned by the Project Manager.
The Candidate shall be able to work independently with minimum supervision. He/She shall also work effectively as a team member among the system support and application development teams.
Job Requirement
Job Requirements
The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
The Candidate shall have at least 5 years of working experience in the IT or Infocomm industry, with exposure to end-to-end software development lifecycle (SDLC).
Experience with implementation in Singapore is preferred.
The Candidate shall have at least 5 years of experience and be proficient in designing, developing and maintaining web applications using Microsoft .NET and front-end technologies (i.e. ASP.NET, C#, HTML/DHTML, CSS, JavaScript and JQuery).
The Candidate shall have at least 3 years of JAVA development experience using JDK 1.7 and above.
The Candidate shall have at least 3 years of development experience on Linux/Apache/MySQL/Php/Perl (LAMP).
The Candidate shall have at least 3 years of experience and be proficient in Service Oriented Architecture (SOA), including web services integration using SOAP and/or REST based web services.
The Candidate shall have at least 3 years of working experience with one or more of the following relational databases and be proficient in using SQL.
-MySQL
-MS-SQL
-PostgreSQL
-MariaDB
-Amazon Aurora
The Candidate shall have experience in HTML, DHTML, CSS, JavaScript, JQuery and Ajax.
The Candidate shall have at least 3 years of working experience in XSL and XML programming.
It is an added advantage if the Candidate has working experience with enterprise content management system.
The Candidate shall have at least 5 years of experience and be proficient in:
Requirements and impact analysis, including evaluating and recommending feasible technical implementations etc;
IT operational support, including incident management, defect tracking, source code version control, release management, deployment to Production etc;
Project management support, including maintaining issue log and change control records, documenting operational procedures/guides, coordinating with users etc.
If the requirement matches with your profile, kindly share your updated CV/resume to Aparna at [email protected]
