Job Description
Tourist Guides
Conduct ground checks on unlicensed tourist guiding activities at various places of interest and attractions, which deployment may include evenings, weekends, and public holidays.
• Conduct compliance checks on licensed tourist guides at various places of interest and attractions.
• Engage tourist guides during the ground checks to raise their awareness on correct conduct and practices on tourist guiding.
• Observe and spot any breaches or violations of tourist guide licensing regulations and/or other misconduct by tourist guides.
At the end of the shift, to record and put up a report,
listing all the locations and places of interest checked during the shift, and the date and time of the checks; and
detailing any observations which require further investigations by STB Investigation Officer
Travel Agents
Assist C&E officers conducting checks on travel agents.
Hotels
Conduct compliance checks on licensed hotels and hostels.
• Complete compliance checklist for each check conducted and submit at the end of the shift, detailing any observations which may require further investigations.
• Conduct compliance checks on premises that may be operating without a hotel licence.
Conduct ad-hoc checks on hotels.