ICT Support Assistant Staff |School |Choa Chu Kang

Job Description

1. IT Device Management*

Manage the daily scheduling of ICT resources using the school’s

Resource Booking System (RBS) and assist in managing the loan of

school ICT devices (e.g., iPads) to teachers and classes, working closely

with the ICT Manager to ensure smooth day-to-day operations. This

includes verifying the identity of borrowers, recording loan transactions

via FormSG, and ensuring all devices are fully accounted for at all times.

Liaise with the Mobile Device Management (MDM) vendor to facilitate

basic software updates, verify that required learning applications are

installed, and carry out routine device checks covering battery condition,

screen integrity, and connectivity.

2. Website Management (Editor Role)*

Upload and publish school content including announcements, circulars,

newsletters, and photo galleries onto the school’s official website using

the Isomer Next platform. All materials must be accurately uploaded,

consistently formatted, and published in a timely manner in accordance

with the school’s publishing schedule.

Please note: All content is prepared by the Publications staff. This role is

limited to content management and does not involve content creation.

3. School Event Photography and Videography*

Provide photography and videography coverage for assigned school

events, capturing quality photos and videos in line with the school’s visual

and branding guidelines. Responsibilities include basic post-production

editing (e.g., cropping and trimming), as well as organising and archiving

materials for school use.

All work must comply with the school’s data management guidelines

governing the use of student and staff images.

4. e-Broadcast Management

Upload and disseminate e-Broadcast materials for internal and external

school communications, ensuring content is accurately uploaded,

appropriately scheduled, and sent in a timely manner. You will verify

successful broadcast delivery and promptly escalate any technical issues

to the ICT Manager.

Please note: All content is prepared by the relevant teachers or staff. This

role is limited to broadcast management and does not involve content

creation.

5. ICT Inventory Management

Assist in maintaining an accurate and up-to-date inventory of school ICT

assets, including iPads and AV accessories. This includes recording

details such as serial numbers, asset tags, condition, and custodian

information. You will conduct periodic stock checks to reconcile inventory

records against physical assets, and promptly report any discrepancies,

missing items, or damage to the ICT Manager.

6. Assist with Audio-Visual (AV) Support

Provide ad-hoc AV setup and operational support for school

presentations and events. This includes the set-up and operation of

sound systems, wireless microphones, projectors, and display screens.

You are expected to ensure all AV equipment is properly tested before

use, and returned, stored, and accounted for upon conclusion of each

event