Job Description
Responsibilities
Support in daily operations on incident management, problem(s) / issue(s) remediation and service(s) restoration.
Fulfilling of network (routing & switching, DNS, static IP, etc) service request(s) following the Change Management procedure.
Create and maintain documentations of network configuration, network diagram, mapping, processes, and service records.
Manage, track and assessment all of principal advisories on patches on vulnerability and firmware upgrades
Planning and applying of devices security patches and firmware upgrades.
Job Requirement
Requirements
Relevant Diploma or Bachelor’s Degree in Computer Engineering (or equivalent).
At least 3 years supporting a campus network infrastructure.
At least 3 years of strong experience with in-depth hands-on experience on network devices such as Cisco Nexus switches, Catalyst switches, ASR Routers, Infoblox, Networking Monitoring Tools, Cisco DNAC, etc.
Candidate must have minimum CCNP certification (routing & switching).
Good communication skill, problem-solving skills and written skills in English