ICT Executive |School |Rivervale

Job Description

Job Description & RequirementsThe Services required are set out as follows:

1. Logistic and stock taking

 Assist to manage and track all non-SSOE ICT/AVA resources and

inventory (e.g. iPad, Microsoft Surface Pro, Chromebook etc.) with

up-to-date documentation

 Stock-take and updates inventory records for school and audit

purposes

 Maintain repair and loan records of ICT/AVA equipment

2. Support daily operations (AVA & IT)

 Assist school-initiated ICT/AVA infrastructure projects, including

providing progress report, manage vendors and contracts

 Gather ICT/AVA needs of the school

 Provide professional inputs and recommendation on ICT/AVA

solutions that can meet the school’s need

 Implement preventive measures and maintenance for IT & AVA

Equipment

 Assist Head of Department and ICT Associate/Manager in the

preparation of all necessary administrative duties for the purchase

and condemnation of AVA and ICT equipment

 Provide ICT/AVA/multimedia support for school events (e.g. on

site and online streaming events)

 Assist in liaising with vendors for the maintenance and repairs of

AVA and IT equipment

 Assist in troubleshooting and support for school-owned devices

 1 st level of troubleshooting of student-owned devices

 Understanding and support various operating system of student-

owned devices (e.g. Chrome OS, IOS or Windows)

 Advising students on the proper use of student-owned device

applications and online learning systems

 Supporting Home-Based Learning logistic loaning and school

hotline help in terms of online learning portal or systems

 Checking and set-up of equipment used in classroom and for

examinations such as portable speakers

 Assist in rectifying and identify equipment that requires

maintenance work

 Troubleshooting of AV and IT equipment in classroom on a daily

operation

 Providing support to teachers in the use of AV and IT equipment in

classroom (e.g. Image and sound projection, observation video

recording, School-owned device such as iPad and Chromebook

support in classroom during lessons)

 Demonstrate comprehensive knowledge of Chrome OS and

Chromebook functionality, including efficient navigation, app

usage, file management, and troubleshooting, to support and

enhance the educational experience in a school environment

utilising Chromebooks as student devices.