Job Description
The Services required are set out as follows:
The Personnel shall be competent to assist HOD (ICT) / SH (ICT) in
performing the following (list not exhaustive) :
1. Provide technical support for daily school operations, including
morning assembly, by setting up and powering on ICT and AV
equipment, logging into designated systems, and troubleshooting
issues such as projection, audio, internet connectivity, display, and
device-related problems.
2. Set up, operate and maintain ICT and AV systems used across the
school, including but not limited to projectors, televisions, digital
display screens, portable microphone systems, speakers, laptops and
other presentation equipment for assemblies, recess programmes,
student dismissal, and other school activities.
3. Provide ICT support for e-Examinations and school-based
assessments, including preparing, configuring and setting up laptops,
iPads and related peripherals (e.g. chargers, headphones, speakers,
microphones), conducting pre-event equipment checks, and
supporting the setup for e-Oral, Listening Comprehension and other
digital assessments.
4. Prepare and manage shared student devices for daily teaching
and learning by:
– Charging and maintaining iPads, laptops and their accessories.
– Preparing devices for classes based on the school’s booking
system.
– Organising devices into charging carts and trolleys for
deployment.
– Delivering devices to designated locations where required and
preparing collection points for student self-collection.
– Performing basic checks to ensure devices are ready for
classroom use.
5. Prepare digital media and multimedia resources for school
programmes and events, including editing photographs and videos,
creating highlight videos, collating media files, and producing
multimedia presentations for events such as Primary 1 Orientation,
Primary 6 Graduation, staff farewells, National Day, Racial Harmony
Day, Teachers’ Day, Children’s Day, festive celebrations and other
school events.
6. Provide ICT and AV support during school events, examinations
and activities, including the setup, operation and teardown of ICT,
PA and AV equipment before, during and after events.
7. Take photographs and videos during school events and activities as
required by the school.
8. Assist in the stocktaking, inventory management and basic
maintenance of ICT assets, peripherals and consumable items, and
report equipment faults requiring further attention.
9. Support the implementation of the school’s ICT initiatives and digital
transformation efforts by assisting ICT Key Personnel and School
Leaders in operational ICT matters and recommending suitable ICT
tools or applications where appropriate.
10. Undertake any other ICT-related duties assigned by the HOD (ICT),
SH (ICT), ICT Key Personnel or School Leaders in support of the
school’s operations.