Admin Assistant |School | Farrer Road

Job Description

Job Description & Requirements(A) Reception: –

To provide customer service at the school’s General Office

reception counter. This includes handling queries and requests

from the public, staff and students.

– Personnel must be able to handle all incoming telephone calls

(including redirecting the calls to the correct personnel or take

down messages where necessary).

– To make telephone calls to parents / students / customers /

suppliers as directed by the school.

– To follow the school’s standard operating procedures (SOPs)

closely (e.g. school safety and security SOPs and SOPs in

handling late reporting students, injured/sick students, etc).

– To keep the reception area neat and tidy at all times.

– To be able to multi-task effectively, especially during peak hours:

school arrival time, recess and school dismissal time.

(B) Administrative Support –

To provide admin. support in areas of data collation, data-entry,

operate office quipment and relevant online systems. – Set up and prepare rooms for meetings (e.g. prepare hot water and beverages).

To follow the school’s SOPs and provide administrative support together with the School Admin. Team.

– Play a role in the school emergency exercises and other administrative/operational areas, which may be required from time

to time.