Compliance officer

Job Description

Tourist Guides

Conduct ground checks on unlicensed tourist guiding activities at various places of interest and attractions, which deployment may include evenings, weekends, and public holidays.

Conduct compliance checks on licensed tourist guides at various places of interest and attractions.

Engage tourist guides during the ground checks to raise their awareness on correct conduct and practices on tourist guiding.

Observe and spot any breaches or violations of tourist guide licensing regulations and/or other misconduct by tourist guides.

At the end of the shift, to record and put up a report,

listing all the locations and places of interest checked during the shift, and the date and time of the checks; and

detailing any observations which require further investigations by STB Investigation Officer.

Travel Agents :

Assist C&E officers conducting checks on travel agents.

Hotels :

Conduct compliance checks on licensed hotels and hostels.

Complete compliance checklist for each check conducted and submit at the end of the shift, detailing any observations which may require further investigations.

Conduct compliance checks on premises that may be operating without a hotel licence.

Conduct ad-hoc checks on hotels.

Working days :Typically 4 days a week including weekdays and weekends according to a deployment roster

Working Hours : 9.30am to 6.30pm or 11.30am to 8.30pm