Customer & Admin Support Officer (Pet animals care Centre)
Job Description
Responsibilities
To handle reception duties receiving of visitors and verification of identification of pet owners Registration of visitors using customer service management systems, Onboarding of visitors
Directing and escorting visitors to allocated kennels and catteries
Carry out procedures related to release of animals from
Liaising with owners on queries related to quarantine and release of animals
Escorting of animals to board specific locations
To assist with administrative duties, Preparing and uploading of digital certificates
Confirmation of payments prior to quarantine release, Housekeeping, scanning and archiving of documents, Receiving deliveries
Handle general enquiries from pet owners, animal businesses and feedback from public on matters through systems
Job Requirement
Requirements
Comfortable around dogs and cats.
Proficiency in spoken Mandarin will be an advantage.
Possess at least three (3) passes in the GCE ‘O’ Level certificate with a credit in English Language or equivalent (e.g., Higher Nitec in Business Administrative certificate).
Be proficient in both written and spoken English. Basic IT skills such as using Microsoft Office (Word, Excel, etc).
