Student Guidance Support Officer |School |Jurong West

Job Description

Immediate Support

– to serve as first responder for student management incidents and

matters that compromise the safety of members of the school

– to de-escalate situations with the student(s) to ensure a safe and

conducive learning environment

– to render immediate support to teachers in managing students’

behaviourial and peer-relationship issues

Corrective Approach

– to lead in fact-finding and investigations of student misconduct and

bullying cases, in line with school guidelines and processes

– to discipline students with respect and treat them with dignity

– to recommend and implement follow-up actions (detention, corrective

work order, in-school suspension) for misconduct in line with the school

policy

Preventive and Restorative Interventions

– to conduct Home visits with a member of the Student Development

Team to reach out to students to assess risky behaviours

– to conduct periodic neighbourhood patrol to ensure that students

conduct themselves well beyond school compounds

– to supervise students placed on Student Development Programmes

(GEAR UP Programme, Special Education Need Programme)

– to facilitate timely and effective communication with parents/ guardians

relating to

– to engage parents on the necessary preventive and restorative

interventions for the student(s) suggested by School

– to partner external agencies, including the Singapore Police Force, the

Ministry of Social and Family Development and Family Service Centres

(where necessary)

– to review disciplinary trends

– to suggest proactive character development initiatives to the Student

Development Team (leverage on existing programmes)

Administrative and Operations Support

– to assist with fact-finding into cases (interviews with students, watching

CCTV) and process the cases with the Student Guidance Team

– to document case findings accurately and maintain proper records on

student interventions, so as to ensure parity and continuity of care

– to update student records into the school intranet system

– to provide the administrative support, where necessary