Job Description
The Services required are set out as follows:
Manpower Services (Student Management – Youth Worker) –
Responsibilities
1. Work closely with school leaders, teachers, and student
management personnel to support student well-being and
behavioural development.
2. Identify and support a targeted group of students
through individual and small group sessions,
intervention programmes, and engagement strategies to
enhance connectedness to school and build resilience.
3. Provide counselling and mentoring support, using
counselling skills and techniques to encourage discussions
of emotions and experiences, equip students with coping
strategies, and act as a positive role model.
4. Help identify underlying issues such as social or emotional
disadvantages, discrimination, poverty, or trauma to inform
accurate planning of intervention measures.
5. Develop, monitor, and follow up on behavioural support
plans, promoting positive relationships and student
engagement.
6. Discipline and Investigation Support and mediation and
conflict resolution sessions – Conduct fact-finding and
incident investigations, including reviewing CCTV
footage, conducting student interviews, recording
statements, and supporting mediation and conflict
resolution sessions.
7. School Discipline Operations Support – Monitor student
behaviour in key areas of the school, assist in enforcing
school rules and routines, support staff during high-traffic
periods (e.g. recess, dismissal), and supervise detention
sessions.
8. Perform home visits where necessary.
9. Administrative and Operational Support – Maintain
proper documentation and case records, prepare reports
on student progress and incidents, and provide
administrative support for student management
processes and programme logistics.
10. Communicate and follow up with internal stakeholders such
as form teachers and school leaders as required.
Communication with parents and relevant external agencies
will be on an invitation basis and/or in the presence of the
programme in-charge education officer.
11. Any other duties as assigned by the supervisor.