Discipline Support Officer |School |Jurong West
Job Description
The Services required are set out as follows:
1. Investigative & Case Support
Assist Student Management team (SM team) in conducting
preliminary investigations and fact-finding interviews
Obtain student and witness statements where appropriate and
compile evidence and prepare structured incident reports to
relevant KPs for directions
Closing the loop by communicating with parents, staff and
students
2. Maintaining Strong Discipline tone
Walk around school periodically to ensure discipline (for
example, checking the stairwells, free-play areas, etc)
Station at canteen during recess/break times to manage
students’s behaviour (for example, students who cut queue)
3. Detention & Restorative Follow-Up
Work with SM team to ensure that students report for detention
Supervise detention sessions on Tue, Wed and Thu
Engage students meaningfully during detention sessions
Maintain attendance and behavioural records during the
detention sessions
Update and follow up with any detention defaulters
4. In-House Suspension Support
Support SM team in managing students sent out of class and on
internal suspension.
Support learning continuity during suspension through liaising
with Year Heads.
5. Reception Duties (Mainly during MOE scheduled School Holidays as
listed on MOE website e.g Mar, Jun, Sep and Year End holidays in Nov
& Dec)
Manage school front counter services
Handling visitors, parents, staff, students, and addressing their
needs
Handling queries and complaints via phone
Taking and ensuring messages are passed to the appropriate
staff
Transferring calls as necessary
Provide general administrative support to the admin office
Data entry and any other duties assigned by the school
Reporting Structures and Expectations:
1. Deployment & Reporting
The DSO will report operationally to the Student Management
Committee
Deployment schedule will be determined by the school in
accordance with the termly school timetable and school events
