Job Description
Work closely with internal stakeholders to manage customer accounts.
Process and account for customer billings, credit notes, adjustments, receipts, and refunds in accordance with corporate policies and accounting standards
Maintain and manage customer master data and contract records for billing in finance systems.
Manage end-to-end receipting activities, including recording, reconciliation, GIRO processing, and resolution of unidentified payments.
Coordinate with internal stakeholders on payment gateway services and system interfaces.
Handle refund and discharge processes for deposits and bank guarantees.
Ensure accurate accounting adjustments for rent-free periods and finance/operating lease classifications in line with accounting policies.
Review and reconcile customer accounts related to terminations, advances, deposits, and credit balances.
Ensure timely processing of adjustments and refunds while maintaining compliance with billing procedures.
Support internal and external audit requirements, including responding to queries and preparing audit schedules.
Participate in process improvement initiatives and support system testing activities.
Job Requirement
Degree qualification in Finance
Good knowledge and working experience in Accounts Receivable, Accounts Payable, Financial reporting, Arrears Management, Financial Governance & Digitalisation, Financial Analysis and Budgeting
Good communication skills – written and verbal English