Claim Processing officer

Job Description

Claims Submission and Processing

a) To update the claim information including date of receipt of claim, project number and claim amount in the database.

b) To check the claims and seek clarifications with grantees on queries arising from their claim submissions to ensure that all queries are satisfactorily resolved.

c) To seek Client advice on disputable matters if any.

Disbursement Memo Preparation and Verification

d)To compute the amount to be disburse and prepare the disbursement memo.

e)PUB will check and verify the disbursement memo.

f)To confirm the disbursement amount with grantees through email after checking by PUB and there are no further clarifications needed.

g)To seek further clarifications with grantees on queries arising from the checks by PUB.

h)To liaise with PUB to ensure that

Claims Documentation

i) To photocopy and ensure proper filing and documentation of all claims.

j) To provide daily updates to PUB on the progress of the claims processing

Reporting

k) To update the monthly claims aging report (template provided by the Board). The report tracks the disbursements of the projects, how much claims we received and not paid, and how long the claims have been outstanding.

l) To update the daily claims tracking report. The report tracks the stage of disbursement workflow the claims are in.

m) To collate the quarterly claim submissions and prepare the report on funds drawdown.

n) To manage the submission of audit reports by grantees via reminders’ sending.

Monday to friday : 8.30 AM to 6.00 PM